Shipping Information

Christmas Holiday Delivery

Recommended order-by dates for expected delivery before December 25

USPS

For Contiguous U.S. (Lower 48 States)
Domestic Mail Class/Product Date (excluding Alaska & Hawaii)

USPS Ground Advantage® Service Dec. 18
First-Class Mail® Service Dec. 18
Priority Mail® Service Dec. 19
Priority Mail Express® Service2 Dec. 21

UPS

For Contiguous U.S. (Lower 48 States)

UPS Ground - Before December 17th.
Keep in mind that it takes 4 business days from West to East Coast in a NON holiday time.
UPS 3 Day Select® Dec. 19
UPS 2nd Day Air® Dec. 20
UPS Next Day Air® Dec. 23

What are my shipping options and when will my order ship?

Butter Bell Store offers several delivery service options to most destinations:

	Order	Ships	Arrives +	Carrier
Flat Rate/Free	Order placed: Mon - Sat Order placed: Sunday	Usually ships: Next business day* Usually ships: Monday**	5-10 business days* (from shipping date)
Home Delivery/Ground 2 Day Service	Order placed: Mon - Sat Order placed: Sunday	Usually ships: Next business day* Usually ships: Monday**	3-5 business days* (from shipping date) 2-3 business days* (from shipping date)
Priority Mail 2 or 3 - Day	Order placed: Before 2pm PST Order placed: After 2pm PST	Usually ships: Same business day* Usually ships: Next business day*	2-3 business days* (from shipping date)

* Excludes Weekends and holidays.
** If Monday or Tuesday are holidays, order ships on Wednesday.
+ Arrival time for shipments to Alaska, Hawaii, U.S. Territories, and APO/FPO addresses may vary.
1. We use a variety of carriers for Flat Rate / Free Shipping Option and will choose the most appropriate delivery method for your desired shipping address. Most items may be shipped to P.O. boxes. It is not possible to specify a preferred carrier when placing your order.
2. Will ship U.S. Postal Service / FedEx Smartpost if shipping to P.O. Boxes, Alaska, Hawaii, U.S. Territories, and APO/FPO addresses.
3. All shipping methods including Standard, Express, and Next Day are calculated based on weight and destination. To ensure that your packages are shipped in the most efficient manner, we use several carriers to ship our products. We take into account the weight of the packages and their destination when selecting the best carrier to use. Occasionally, we may upgrade your shipment method at no additional cost to you.

Can I ship parts of my order to different addresses?

Currently, Butter Bell Store only allows you to ship items to one address. If you need to ship items to different addresses, please place a separate order(s).

What if I live in Alaska, Hawaii, Puerto Rico or other US Territories?

We offer three shipping methods for packages shipping to Alaska, Hawaii and Puerto Rico (two shipping methods to other US territories) at the prices listed in the table above. However, delivery times may vary significantly from indicated times.

What if I have an APO or FPO address?

One shipping method is available to APO and FPO addresses at the prices listed above. Delivery times vary from what's indicated during checkout, and it typically takes up to 4-6 weeks for delivery.

Does Butter Bell Store service international destinations?

Yes, please choose your shipping country at the checkout page.

What if I want to ship to a P.O. Box?

United States Postal Service & FedEx SmartPost are available for shipments to P.O. Boxes. Actual shipping costs can be viewed in your cart during checkout.

UK Delivery

Standard Delivery: £6.50

Next Day Delivery: £7.50

For Next day delivery: Orders placed before 2pm Monday to Thursday will be delivered the next day*. Orders placed before 2pm on a Friday will be delivered on a Monday. Orders placed after 2pm on Friday and across the weekend will be delivered on Tuesday. Orders placed before 2pm on UK Bank Holidays will be delivered two days later. We will confirm the expected delivery date via email after you place your order.

Estimated delivery times all exclude weekends and Bank Holidays. When your order is dispatched from our Distribution Centre, we'll send you an email with your tracking number and a link to our carrier’s website to tell you the current status of your delivery.

International Delivery

We offer delivery to a huge range of international locations.

European Union shipping addresses will display shipping options once a valid address is entered during checkout.

For all other international locations shipping costs vary according to the size and weight of the order so it is best to contact our Customer Service Team via support@butterbell.com.